Your information. Clear answers.

What you choose to share

You may give us your name, contact details, property location, and plans for your home. An inquiry may also include a budget range and message. If online uploads are available, we receive the files you choose to send.

The optional email helper keeps what you type in the current page. It creates a draft for your email app. It does not send the message or save an inquiry to DDB. You review and send it yourself.

How we use it

We use your details to reply, review your project, and manage follow-up in our private sales system.

Plans may also go to DDB’s private RiftDesign system. It helps with site information, design review, material lists, and pricing. Staff and qualified professionals review the results as needed before use.

Who may handle it

We do not sell website inquiry data. Our service providers help us run the site, store data and files, check file safety, and send email. They may also handle data for our private sales and RiftDesign systems. We may share information when required by law.

Uploading a project file does not publish it in our gallery.

Optional address lookup

If you use address lookup, we send the property address to the U.S. Census Bureau’s address service to find a match. We may keep the suggested match, approximate coordinates, source, and date with your project.

A match does not confirm property lines, ownership, or whether you can build there. You can enter your address without using lookup.

Sharing files safely

Only share material you own or have permission to send for project review. This includes plans, surveys, photos, and other records.

Files uploaded through the public form are stored privately. They are held for a safety check before a design handoff. No internet system can promise complete security.

Keep private financial and account information out of public forms. That includes bank and card details, account numbers, passwords, Social Security numbers, and tax IDs. Do not send confidential insurance or health records.

How long we keep it

We keep inquiry and project-intake records for as long as reasonably needed for follow-up, business records, security, and legal duties. Unfinished uploads may be removed after their upload session expires.